Support

We are here for you!

Welcome to THE HOME SUPPLIER, where integrity, diligence, and excellence define our ethos. With a firm belief in the value of hard work and perseverance, these principles guide every facet of our operations. Over time, our unwavering dedication to customer satisfaction has propelled our remarkable growth.

At THE HOME SUPPLIER, our success is anchored in offering superior products, delivered with professionalism by a team committed to honesty and hard work. We understand the transformative power of dreams and are deeply committed to realizing them for our valued customers.

Your satisfaction is our priority. Our dedicated team is poised to ensure your experience with THE HOME SUPPLIER is seamless and satisfactory. Whether you require assistance navigating our website, tracking an order, or troubleshooting a product, count on us to provide knowledgeable support for all your inquiries, technical issues, or concerns.

Attention Contractors

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Find out more

FAQ

Frequently Asked Questions (FAQs) about our products, services, and ordering process.

What people are asking

  1. How do I place an order?
    Visit our website and follow the easy steps to place your order online.
  2. What payment methods do you accept?
    We accept major credit cards, PayPal, and bank transfers. Yo can also pay in-store. Please contact us to review your payment options.
  3. Can I track my order?
    Yes, you can track your order using the tracking number provided.
  4. What is your return policy?
    Please check our Terms & Conditions for detailed information on our flexible return policy.
  5. Do you offer installation services?
    Yes, we offer installation services for select products.
  6. Can I cancel or modify my order after it has been placed?
    Orders can be modified or canceled online within 24 hours of placement. Contact us to make the necessary adjustments if necessary.
  7. Are your products covered by a warranty?
    Yes, our products come with a standard warranty.
  8. How do I contact customer support?
    You can reach our customer support team via phone or email.
  9. Do you offer bulk discounts for contractors?
    Yes, we offer discounts for bulk purchases by contractors. Visit our PRO Program for more information.
  10. What are your shipping options and delivery times?
    We offer various shipping options with delivery times depending on your location. We offer same-day local pick-up in our Naples Warehouse. Please contact us before placing your order to ensure availability.